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Hanlon, Martin; Rothery, Michael; Daldy, Rob – Journal of Institutional Research, 2011
The scope of institutional research (IR) undertaken in Australasian universities is progressively expanding. A traditional focus on student life cycle elements such as enrolment, retention and satisfaction has been complemented for some years now by other areas of focus including research performance and community engagement. More recently,…
Descriptors: Foreign Countries, Institutional Research, Universities, Educational Practices

Harvey, Lee – Quality in Higher Education, 1995
Various total quality management (TQM) approaches are explored and some core elements specified. Generic problems of TQM and those relating to higher education are analyzed. It is argued that while there are some aspects of TQM that are applicable in the collegiate setting, the specific approach is inapplicable in higher education. A new…
Descriptors: Comparative Analysis, Educational Quality, Higher Education, Management Systems

Pinto, Maria; Galvez, Carmen – Journal of Information Science, 1999
Discussion of abstracting systems focuses on the paradigm concept and identifies and explains four paradigms: communicational, or information theory; physical, including information retrieval; cognitive, including information processing and artificial intelligence; and systemic, including quality management. Emphasizes multidimensionality and…
Descriptors: Abstracting, Artificial Intelligence, Cognitive Processes, Information Retrieval

El-Khawas, Elaine – Higher Education Management, 1995
A discussion of external evaluation of a college or university program or unit looks at two different approaches used in the United States for accreditation purposes--standards of good practice and competency-based learning and review. Methods of maintaining consistency and eliminating bias are examined briefly. (MSE)
Descriptors: Bias, College Administration, Educational Quality, Evaluation Criteria
Lindsay, Jamie Eleaitia Mae – Online Submission, 2005
Six Sigma is an organization wide program that provides common set of goals, language, and methodology for improving the overall quality of the processes within the organization (Davis & Heineke 2004). Six Sigma main concern is for the customer. What will the customers want? Need? Six Sigma has a model that helps Sigma get implemented DMAIC model…
Descriptors: Total Quality Management, Quality Control, Satisfaction, Management Systems
Ellicott, Michael A.; Conard, Rodney J. – Facilities Manager, 1997
Recent experiences of manufacturing and commercial service industries provide insights to college facilities managers for combining downsizing with quality improvement. The Service Excellence Model emphasizes creation of shared responsibility, focus on core service processes, empowerment of cross-functional process-improvement teams, performance…
Descriptors: Change Strategies, College Administration, College Buildings, Educational Facilities
Pechenizkiy, Mykola; Calders, Toon; Conati, Cristina; Ventura, Sebastian; Romero, Cristobal; Stamper, John – International Working Group on Educational Data Mining, 2011
The 4th International Conference on Educational Data Mining (EDM 2011) brings together researchers from computer science, education, psychology, psychometrics, and statistics to analyze large datasets to answer educational research questions. The conference, held in Eindhoven, The Netherlands, July 6-9, 2011, follows the three previous editions…
Descriptors: Academic Achievement, Logical Thinking, Profiles, Tutoring
Beck, Mark W. – Business Officer, 1994
The Japanese model of business management and Total Quality Management principles being applied to higher education as well as businesses are often ineffective because of the application of packaged ideas without consideration of the subtleties of individual organizations. The cowboy model of teamwork stresses the individual's role and better fits…
Descriptors: Business Administration, College Administration, Comparative Analysis, Cultural Differences
Saavedra, Pedro; And Others – 1980
Parameters and procedures for developing an error-prone model (EPM) to predict financial aid applicants who are likely to misreport on Basic Educational Opportunity Grant (BEOG) applications are introduced. Specifications to adapt these general parameters to secondary data analysis of the Validation, Edits, and Applications Processing Systems…
Descriptors: Accountability, College Students, Disclosure, Eligibility
Gray, Susan; And Others – 1980
The impact of quality assurance procedures on the correct award of Basic Educational Opportunity Grants (BEOGs) for 1979-1980 was assessed, and a model for detecting error-prone applications early in processing was developed. The Bureau of Student Financial Aid introduced new comments into the edit system in 1979 and expanded the pre-established…
Descriptors: Accountability, College Students, Disclosure, Eligibility
System Development Corp., Falls Church, VA. – 1981
An evaluation of existing and proposed mechanisms to ensure data accuracy for the Pell Grant program is reported, and recommendations for efficient detection of fraud and error in the program are offered. One study objective was to examine the existing system of pre-established criteria (PEC), which are validation criteria that select students on…
Descriptors: Accountability, College Students, Disclosure, Eligibility
Saavedra, Pedro; Kuchak, JoAnn – 1980
An error-prone model (EPM) to predict financial aid applicants who are likely to misreport on Basic Educational Opportunity Grant (BEOG) applications was developed, based on interviews conducted with a quality control sample of 1,791 students during 1978-1979. The model was designed to identify corrective methods appropriate for different types of…
Descriptors: Accountability, College Students, Dependents, Disclosure