Discusses components of a consumer feedback system and methods for the systematic collection of information. The system used by the "Teaching-Family Model" approach to residential treatment illustrates the successful implementation of feedback. (Author)

Using the systematic plan of the Public Education Project developed in Region J of North Carolina as its model, this guide presents in detail seven major steps in organizing a public education project for emergency medical services: (1) assessing needs; (2) survey methodology; (3) determining objectives; (4) media usage--both mass media and…

The Adult Literacy and Evaluation Research Team (also known as Project ALERT) was a project conducted by the Detroit Literacy Coalition (DLC) at Wayne State University in 1993-1994 to develop and pilot a user-friendly program model for evaluating literacy operations of community-based organizations throughout Michigan under the provisions of…

A project was undertaken to develop a model that adult basic and literacy education (ABLE) programs throughout Pennsylvania could use as a framework to develop and implement collaborative family literacy programs in cooperation with human services agencies and community-based organizations, including providers of Even Start, Head Start, and other…

This document contains an evaluation handbook for adult literacy programs and feedback from/regarding the evaluation instruments developed during the project titled Adult Literacy and Evaluation Research Team (also known as Project ALERT), a two-phase project initiated by the Detroit Literacy Coalition (DLC) for the purpose of developing and…