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Ho, Sophia Shi-Huei; Peng, Michael Yao-Ping – Educational Sciences: Theory and Practice, 2016
Changes in social systems demonstrate that various structural disadvantages have jointly led to increasing competition among higher education institutions (HEIs) in many countries, especially Taiwan. Institutional administrators must recognize the need to understand how to improve performance and consistently outperform other institutions.…
Descriptors: Higher Education, Colleges, Foreign Countries, Surveys
Eoyang, Glenda H. – Performance Improvement Quarterly, 2007
Complex human interactions involve more than just performance toward pre-determined goals. For this reason, systems that measure and seek to improve performance must adapt to a wide range of ever-changing patterns of individual and group behavior. Historically, HPT professionals have recognized these complexities and responded in a variety of…
Descriptors: Group Behavior, Social Sciences, Community Change, Performance Technology

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