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St. John, Edward P.; Sepanik, Ronald – New Directions for Higher Education, 1982
Colleges can and should do much to improve the management of financial aid offices in a time of reduced funds. Exemplary programs provide a framework for improvement, consisting of two key elements: assessment of office management needs based on the overall campus structural development and good basic management procedures. (Author/MSE)
Descriptors: Higher Education, Management Development, Models, Office Management