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Direct linkSchafer, Robert – Journal of Technical Writing and Communication, 2009
A significant problem for practitioners of technical communication is to gain the skills to compete in a global, multicultural work environment. Instructors of technical communication can provide future practitioners with the tools to compete and excel in this global environment by introducing heuristics of cultural dimensions into the…
Descriptors: Technical Writing, Business Communication, Heuristics, Work Environment
Peer reviewedvan der Meij, Hans; Carroll, John M. – Technical Communication: Journal of the Society for Technical Communication, 1995
Presents an overview of principles and heuristics for designing minimalist instruction, with examples and theoretical or empirical arguments. Provides a starting point from which to create minimalist instruction to suit a variety of uses. (SR)
Descriptors: Heuristics, Higher Education, Instructional Design, Instructional Effectiveness
