Electronic performance support systems (EPSS) can be used as a nucleus of a network fostering organizational learning within an organization. Presents a model for EPSS; explores three facets of the model: knowledge management, system design and individual behavior, and electronic communication. Outlines studies of computer use in the workplace.…

The development and implementation of an institutional framework to guide the management and use of information technologies (computing, office automation, and telecommunications) at Mount Royal College in Calgary, Alberta, are described. (Author/MLW)

A voice recognition, voice response registration system used at Brigham Young University is described. System design and implementation, system impact, staff adjustment, student responsibility, freedom and flexibility, system acceptance, and the future outlook are discussed. (MLW)

Summarizes the historical trend of distributing computer power within universities, and describes a model for an information technology environment for higher education. Based on a broad distribution of information and computing power, this model allows users to share information using micro- and minicomputers. (CLB)

Pedagogy embodies the beliefs one holds about students, about the various attributes of media technologies, and about the essential qualities of the content at hand. Teachers make decisions based on the interactions of these beliefs. Therefore, it is imperative to begin the process of designing and contemplating instruction with a consideration of…