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Direct linkDoman, Mark S. – Quality Assurance in Education: An International Perspective, 2011
Purpose: This case study aims to demonstrate that lean principles and practices utilized in industry can be successfully applied to improve higher education administrative processes through an innovative and engaging learning experience involving undergraduate students. Design/methodology/approach: This is a first-hand account by the instructor of…
Descriptors: Higher Education, Models, Industry, Grades (Scholastic)
