Describes a model for dynamic electronic performance support systems based on NNAble, a system developed by the training group at Apple Computer. Principles for designing dynamic performance support are discussed, including a systems approach, performer-centered design, awareness of situated cognition, organizational memory, and technology use.…

Based on previous research, this article describes an attempt to combine a traditional computer-based training (CBT) approach with intelligent computer-assisted instruction (ICAI) to create training materials. Hardware and software configuration of the Eurobench Workstation is described and courseware generation is discussed. (eight references)…

Negotiation skills are essential in everyday life, whether in a professional or personal context. Negotiation enables two parties to address misunderstandings and avoid conflicts through an exchange that depends as much on the interpersonal skills of the negotiators as the tactics employed. Acquiring these skills requires not only sound conceptual…

Describes the development of a computer-assisted self assessment system in the United Kingdom that was designed to explore the use of artificial intelligence techniques in the area of self assessment for training applications. The expert systems used are explained, development of a pilot prototype is outlined, and field tests are described. (eight…

Describes a hypermedia system, HSYS, that was developed by the Idaho National Engineering Laboratory to investigate human performance in technologically complex operational settings, i.e., nuclear power plants and offshore oil platforms. Three subsystems are explained: (1) a knowledge base; (2) an embedded training module; and (3) an advisory and…

Review of research and development on the design of computer-based simulation for diagnostic training highlights the development and evaluation of eight diagnostic training systems that explored the appropriate level of student modeling needed for technology training. Topics addressed include changes in interface design, displays, and system…

Describes a Macintosh computer-based Instructional Development Model (IDioM) that provides a platform upon which an expert system for course development can be constructed. Goals of IDioM are explained, including instructional design and facilitating the development of interactive training courses; the use of HyperCard is discussed; and future…