Provides a descriptive 10-step format to be used for conveying some basic concepts of instructional technology to clients, and for focusing the consultant-client interaction, both during initial project definition and throughout project implementation. (Author/MER)

Written for training directors and human resource developers who have had experience and now need a systematic way to plan new programs, this book presents a new way of thinking about human learning and of organizing programs which has been developed from the systems engineering field. A first chapter explains what is meant by "systems"…

To meet anticipated changes due to growth, the management training department developed an experimental program utilizing a system approach. A thorough evaluation of the program was carried out, and its results, including difficulties, are presented with suggestions for modifications of the approach. (BB)