Purpose: Although the notion of wisdom confronts the economic rationale of business organizations, this paper aims to argue that organizations are coming under increasing pressure not only to learn, change and adapt, but also to take actions that are ethically acceptable and respond to the expectations of multiple stakeholders, or in other words…

A creatology matrix is developed to examine the abilities, processes, and products of four kinds of entities (culture, organization, group, person). Also examined are creativity as a matter of knowledge, identification with basic cultural values, and typicality of creative people within a culture. (JDD)

Suggests that organizational effectiveness research has made considerable progress in empirically deriving a systematic framework of theoretical and practical utility in Australian higher education. Offers a taxonomy based on the competing values framework and discusses use of inter-organizational comparisons and profiles for diagnosis in…

Applies the ideas of Peter Senge's "The Fifth Discipline; The Art and Practice of the Learning Organization" to leadership in academic libraries in transformation. Systems thinking, personal mastery, mental models, building shared vision, and team learning are discussed; and current limitations of organizations are identified. (EAM)

Examines the possible impacts and implications of female leadership on the library profession. Demographics, differences between men and women as leaders, characteristics of effective leadership, and changing models of organizations are discussed. (Contains 36 references.) (EAM)

The handbook reflects diverse approaches to faculty development gained through direct contact with more than 200 colleges and universities. It contains theoretical background and exercises, instruments, and handouts on such topics as: models for faculty development, faculty motivation, portfolio evaluation, instructional development, course…

Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…

This document contains four papers on organization development and human resources. "Identification of Key Predictors of Rapid Change Adaptation in a Service Organization" (Constantine Kontoghiorghes, Carol Hansen) reports on the results of an exploratory study, which suggests that rapid change adaptation will be more likely to occur in…