Business schools are globally often seen as structured, purpose-driven, multi-sector and multi-perspective organisations. This article is based on the response of a graduate school to an innovative industrial Quality Function Deployment-based model (QFD), which was to be adopted initially in a Master's degree programme for quality assurance…

Outlines the main components of circular evaluation, an evaluation system used in institutions of higher education in Spain. Components include student evaluation of teaching quality; faculty evaluation of relationships with students, work environment, and performance of university and ministry institutions; external evaluation of faculty teaching…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students provides a classroom model to meet the needs of students learning TQM skills as well as other workplace skills. These workplace skills, sometimes called "SCANS competencies and skills," are a set of skills identified by the Secretary of…