Phishing has become a preferred method among cyber criminals looking to gain access to confidential information. Although most businesses and governmental organizations provide employees with some sort of cyber security training, there is a lack of research examining whether such training methods work to actually reduce susceptibility to…

We synthesize the interdisciplinary literature into a heuristic for crafting effective organizational and supervisory apologies (the OOPS four-component apology). In the first experiment, we demonstrate how an offense committed by an organization is perceived to be more egregious than an offense committed by a friend or supervisor. Furthermore,…

Reconstructing the parallel structure of "dual" and "school-based" vocational routes reveals the close connection between the German vocational training system and the segmentation of the labour market by gender. The example of jobs in childcare and pre-primary education shows that the legacy of semi-professionalism in these…

Purpose: The purpose of this paper is to set out an argument for a way to design, implement and manage IS with an emphasis on first, the learning that can be created through undertaking the approach, and second, the learning that may be created through using the IS that was implemented. The paper proposes joining two areas of research namely,…

Reviews the literature on graphic literacy particularly in relation to vocational education. The concept of graphic literacy is explained in terms of the Development Model of Literacy. It was recommended that further research be conducted to clarify how graphics materials assist comprehension and how they could be most beneficially used within…

Reviews the literature on training evaluation and proposes a model for evaluating training. Helps human resource development researchers, practitioners, and students think about training in terms of education. Describes the elements of the model and two training scenarios to illustrate use of the model in workplaces. (JMV)

A study tested a structural model that involves training variables and work environment variables in the United Arab Emirates and Jordan. Data collected from 113 people with a disability in the training program and work environment indicated psychological support and suitability of the training environment positively affected their views of their…

Reviews five transfer models that are effective in organizing knowledge sources and stimulating understanding in the process of transferring training skills to the job. Highlights include trainee characteristics, design factors, work environment, a systemic model of factors that predict employee training, trainers becoming performance…

Purpose: The purpose of this paper is to analyze the impact of learning in a project-driven organization and demonstrate analytically how the learning, which takes place during the execution of successive projects, and the forgetting that takes place during the dormant time between the project executions, can impact performance and productivity in…

This paper deals with issues related to drawing up plans and putting into practice e-learning initiatives in complex and demanding business environments such as organizations that require recurring training, to optimize their learning processes in terms of cost reduction and efficiency gains. We view the issue of initiating and executing such an…

This summary of methods for improving the user-computer interface is based on a review of the pertinent literature. Requirements of the personal computer user are identified and contrasted with computer designer perspectives towards the user. The user's psychological needs are described, so that the design of the user-computer interface may be…

This document contains two papers from a symposium on enhancing team performance. "The Impact of Organizational Sub-Cultures on Information Sharing: A Manufacturing Company's Dilemma" (Toni Powell) reports on a qualitative study that examined the subcultures of a company involved in significant change and noted the effects of conflicting…

The impact of changes in work organization on development of Portugese workers' skills was examined. At the macro level, a national study was conducted to identify current and possible future relationships among initial training, continuing training, the labor market, and industrial relations in Portugal. At the micro level, cases studies of three…

Transfer theories, which are closely related to evaluation theory, have been developed from a holistic perspective, but most of empirical transfer research has not effectively utilized holistic models to investigate transfer of learning until the late 1990s. Additionally, little has been done in examining the relationship between situational…

Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…