ERIC Number: EJ1356324
Record Type: Journal
Publication Date: 2022
Pages: 11
Abstractor: As Provided
ISBN: N/A
ISSN: N/A
EISSN: EISSN-2158-2440
Available Date: N/A
Determinants of Job Dissatisfaction and Its Impact on the Counterproductive Work Behavior of University Staff
Yean, Tan Fee; Johari, Johanim; Yahya, Khulida Kirana; Chin, Tay Lee
SAGE Open, v12 n3 Jul-Sep 2022
The employee behavior literature is very much dominated by studies on "good" or "positive" behaviors, but relatively little has been researched on the negative attitudes and behaviors of people within the workplace, in particular, job dissatisfaction and counterproductive work behavior (CWB). Therefore, the present study is intended to (1) investigate the influence of job stressors (i.e., role overload, role conflict, role ambiguity, and organizational constraints) on job dissatisfaction among university staff and (2) examine the influence of job dissatisfaction on university staff's CWB. Data was gathered through 266 questionnaires and tested using partial least squares structural equation modeling. The results revealed that organizational constraints, role overload, and role ambiguity are significant stressors that increase job dissatisfaction, which in turn, increase CWB. Thus, the findings highlight the vital role of specific job stressors (i.e., role overload, role ambiguity, and organizational constraints) in causing job dissatisfaction and CWB among university staff. The findings contribute to the stressor-emotion model and Herzberg's motivation-hygiene theory. Theoretical and practical implications are discussed.
Descriptors: Work Attitudes, Job Satisfaction, College Faculty, Teacher Attitudes, Negative Attitudes, Stress Variables, Role Conflict, Faculty Workload, Organizational Climate, Structural Equation Models, Models, Measures (Individuals), School Personnel, State Universities, Foreign Countries, Teacher Characteristics, Participant Characteristics
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Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Malaysia
Grant or Contract Numbers: N/A
Author Affiliations: N/A