This document is intended to guide further education colleges and work-based learning providers through some of the commonly used tools, techniques, and theories of quality management. The following are among the topics discussed: (1) various ways of defining quality; methods used by organizations to achieve quality (quality control, quality…

This document profiles 10 European programs that exemplify good practice in building skills and qualifications among employees of small and medium enterprises (SMEs). The programs profiled are as follows: (1) TRICTSME (a program providing World Wide Web-based information and communication technologies training for SMEs in manufacturing); (2)…

The Miscellaneous, part III section of the proceedings contains the following 11 papers: "The Relationship between Health and Fitness Magazine Reading and Eating-Disordered Weight-Loss Methods among High School Girls" (Steven R. Thomsen, Michelle M. Weber, and Lora Beth Brown); "A Practical Exercise for Teaching Ethical Decision…

A project aimed to use United Kingdom full-time undergraduate student work experience as the vehicle for development of the students' skills to improve their subsequent employability upon graduation. It took an employer-led approach to develop a model transferable to other employers and higher education (HE) institutions. Arrangements were made…

In December 2000, the Southwest Educational Development Laboratory (SEDL) was awarded a five-year research and development (R&D) contract to develop and refine a systemic model to improve student achievement in reading or mathematics in low-performing districts and schools. At the onset of the project, 20 districts in Arkansas, Louisiana, New…

The research study presented here was conducted by two educational technology faculty members, one from special education and the other from general education, and their respective undergraduate classes. This study applied an action research model (Hubbard & Power, 1999; Mills, 2000), coupled with a pre and posttest design, in examining the…

Purpose: While the importance of measuring customer satisfaction levels is well established, less research exists on how organizations operationalize such knowledge. The purpose of this paper is to describe an action research (AR) case study resulting in a workshop model to operationalize the concept of value. The model facilitates organizational…

This research effort reports the findings of an empirical study focusing on the ways in which technological tools are implemented specifically in mathematics education in a Title I school. The purpose was to identify the perspectives and actions of the school's mathematics specialist and the multi-graded (grades 2-3) classroom teacher as they…

The authors examined the effects of an intensive onsite technical assistance (IOTA) model on the inclusive practices of special educators. Three special educators received technical assistance that included performance assessments, workshops on inclusive practices, and intensive onsite follow-up support. Inclusive practices were measured using…

This book, which is designed for trainers responsible for training other trainers, outlines and illustrates the principles of a program in which trainers are prepared to promote adult learning and change. Part 1: "Training That Respects the Learner," presents insights from popular education and a model for training trainers in the…

This report presents results of follow-up surveys of students and parents who had been part of a 1986/87 study of transition experiences of deaf high school students. The report examines post-high school transition experiences including postsecondary education or employment outcomes. Most of the analyses are based on responses of 592 deaf youth…

This book tells the story of the Kids are People School in Boston, Massachusetts, which began as a day care facility, enthusiastically welcomed children with special needs, and developed a multicultural inclusive elementary school. It is the story of the school's determination to provide the therapeutic services essential for each child's…

This document is intended to help Australian technical and further education instructors in New South Wales (TAFE NSW) identify teaching principles and learning activities that they can use to help adult learners master the mathematics processes, knowledge, and skills needed to perform basic measurement tasks in today's workplace. The materials…

This paper identifies curriculum and instructional issues in secondary school programs for students with mild disabilities, describes some promising lines of ongoing research, and recommends long and short term research, development, and demonstration activities for support by the federal Office of Special Education Programs. The first section…

This document reports the findings of Project Respond, a program designed to develop a model for assessing and addressing risk to children in the St. Louis community. Section A concerns: (1) a definition of risk; (2) effects of profound sociological risk on children; (3) social and economic costs of sociological risk. In Section B, the Project…