Contends that D.L. Kirkpatrick's model for evaluating training courses can be adapted to evaluating products and services. Outlines how this can be done. States that measuring client and user satisfaction and performance can provide proof of technical communication's quality and value. (PA)

Summarizes and analyzes the four case studies of this theme issue. The analyses consider the three structural elements of evaluation capacity building (ECB): overall ECB process; actual ECB practices; and ECB occupational orientation and practitioner role. Provides a practical checklist for assessing ECB at an organization and a framework for…

Discusses specific models for program evaluation and applies them to nursing programs. Provides guidelines for model selection and implementation to enhance the success of evaluation. (JOW)

Presents a conceptual framework for putting program theory into operation. The framework incorporates variables that reflect theoretical concepts and implementation issues addressed in program evaluation. It organizes variables into input, process, and output categories. Discusses implications for program evaluation. (SLD)

Provides managers with specific guidance on developing and using logic models. For the last 20 years logic models have been used largely in program evaluations to chart what should have happened and what did or did not occur as intended. Logic models start with inputs and work through processes to the desired end state, whether output or outcome.…

Discusses the challenges facing foundations and offers a nine-part framework to suggest how an evaluation office can help foundations meet these challenges. The emphasis on capacity building is also of interest to organizations other than foundations. (SLD)

Purpose: The objectives of this study were to develop measures of end-of-life (EOL) care processes in nursing homes and to validate the instrument for measuring them. Design and Methods: A survey of directors of nursing was conducted in 608 eligible nursing homes in New York State. Responses were obtained from 313 (51.5% response rate) facilities.…

The effectiveness of a behavioral skills training (BST) package to teach the implementation of the first three phases of the picture exchange communication system (PECS) was evaluated with 3 adults who had no history teaching any functional communication system. A multiple baseline design across participants was used to evaluate the effectiveness…

This paper presents a novel instructional model for e-learning and an evaluation study to determine the effectiveness of this model for teaching Java language programming to information technology specialists working for the Spanish Public Administration. This is a general-purpose model that combines objectivist and constructivist learning…

Cost studies are program evaluations that judge program worth by relating program costs to program benefits. There are three sets of strategies: cost-benefit, cost-effectiveness, and cost-utility analysis, although the last appears infrequently. The authors searched relevant databases to identify 103 cost studies in education and then reduced the…

Work-based learning is used and assessed in higher education a variety of ways. In this paper we look particularly at the differences between the assessment of WBL when it is constructed as a field of study, i.e., using generic and transdisciplinary criteria and when it is constructed as a mode of study, i.e., when it is assessed using subject…

This article describes an apprenticeship model that was developed and implemented across several language areas within one department at a large Canadian university. The apprenticeship provides two semesters of training for graduate foreign language teaching assistants before they are put in charge of their own classes. The purpose of this study…

This evaluation used a change transition model to explore the processes of development of a three-phase professional programme devised by two teams of researchers to support teachers' expertise in six domains of science teaching. The full programme operated over two years. Interviews with developers at the end of each phase (21 interviews) and…

This is the final report of the National Evaluation of Student Support Services (SSS). SSS is one of eight federally funded grant programs that are administered as part of the Federal TRIO Programs within the U.S. Department of Education (ED). The SSS program, in particular, focuses on students while they are enrolled in college. In general, SSS…

This research was comprised of a case study conducted at Grand View University to determine faculty perceptions and perspectives of outcomes related to a Title III grant-funded, professional development program. The conceptual framework for the study was based on a systematic process called the logic model (W. K. Kellogg Foundation, 2004). A…