This instructional module is intended to present an overview of the interviewing process and to describe and allow practice in the basic skills and techniques of conducting a survey research interview. The module is designed for both undergraduate and graduate courses in research methods or as part of any established course in education or social…

When the task of evaluating student learning is carefully considered, two major problems emerge. One is the gathering of the most appropriate and precise evidence possible about the learning. The other is the setting of performance standards against which this evidence may be weighed and the adequacy of each student's learning judged. This paper…

Discusses the relationship between effective organizational communication and specific library contexts and reviews the historical development of communication audits as a means of studying communication effectiveness. The generic structure of such audits is described and two models are presented in detail, including techniques for gathering and…

Describes community assessment component of four-part training model designed to prepare doctoral students to carry out mental health promotion projects in rural settings. Incorporates windshield survey, ratings of community impressions, archival data, community leadership analysis, key informant interviews, person along-the-street interviews,…

A method of estimating resident staffing needs is evaluated, including discussion of (1) methodological changes needed to estimate needs for service care and assisting attending physicians with private cases; (2) data collection; (3) representative findings; (4) using cost, ease of use, understandability, communicability, and validity as…

Presents a model for assessing children's psychosocial difficulties based on developments in family, crisis, and systems theories, as well as on ideas in environmental and social psychology. Major components for assessment are identified: life crises, immediate environmental influences, broader environmental influences, individual characteristics,…

Explores the process of needs assessment within the In-Service Education and Training (INSET) program for unqualified primary teachers in Namibia and presents the various stages of an effective needs assessment model. Summarizes the study from which the model emerged and reviews literature related to needs assessment for INSET. (CMK)

This article presents a model approach for management of child sexual abuse data for centers that provide medical evaluations of suspected sexual abuse victims. Information and guidelines for developing a computer database and for efficient entry of the data by clinical personnel are outlined. (Author/JDD)

Finds that introductory psychology textbooks present limited and often confusing coverage of research methods. Presents two research models that delineate separate dimensions for data collection procedures, research designs, and research settings. Contends that these models provide better coverage of research strategies. Includes suggestions for…

Examines life history interviews with English as a foreign language teachers in Poland, employing an analysis based on Mikhail Bakhtin's theory of language, which describes language as "heteroglossic" or comprising multiple, competing discourses in dynamic dialogue with one another. The central question focuses on what discourses…

Life-long learning, reflection, and teamwork are all attributes that enhance leadership capacity and school reform efforts. Yet, the skills and the process to build these skills are not traditionally integrated into university coursework in teacher education or aspiring leader programs. A framework has been developed that incorporates social…

Business process redesign (BPR) is a multifunctional, interdisciplinary, and strategic business improvement methodology designed to improve service, costs, and quality. This book provides a conceptual framework for institutions of higher education to shape such an improvement effort including examples of BPR activities and tools. Chapter 1…

This final report describes activities of the American Association of State Colleges and Universities (AASCU) in a 3-year collaboration with the ERIC Clearinghouse on Higher Education to acquire information on model programs within the ERIC database for access by ERIC clients. AASCU members frequently need information on model programs and since…

This guide is intended to help develop and implement an outcomes assessment program at the school, district, or state level. An introduction summarizes the purposes of this approach to assessment, which focuses on results rather than process. A four-step process is outlined. The first step is to establish a solid foundation for assessment efforts,…

A program review model that can be used at the system level in the Simcoe County in Ontario (Canada) schools is presented. Program review is a process of systematically marshalling information so as to enable individuals to critically debate a specific program and eventually make more informed decisions about the program. A variety of conceptual…