Contends that D.L. Kirkpatrick's model for evaluating training courses can be adapted to evaluating products and services. Outlines how this can be done. States that measuring client and user satisfaction and performance can provide proof of technical communication's quality and value. (PA)

Describes a three-step approach to teaching logic models that entails: (1) identification of antecedent conditions; (2) ensuring that program activities target antecedent conditions; and (3) a focus on measurement issues, depicting the indicators and objectives for outcomes included in the evaluation plan. (SLD)

Summarizes and analyzes the four case studies of this theme issue. The analyses consider the three structural elements of evaluation capacity building (ECB): overall ECB process; actual ECB practices; and ECB occupational orientation and practitioner role. Provides a practical checklist for assessing ECB at an organization and a framework for…

Describes successful career guidance and job placement model employed by a Utah Job Training Partnership Act program that is distinguished by the unusually synergistic nature of its organizational system. Explains how the program functions smoothly, in part, because of adherence to various principles of the general systems theory model of…

Discusses specific models for program evaluation and applies them to nursing programs. Provides guidelines for model selection and implementation to enhance the success of evaluation. (JOW)

Reviews several general conceptual models that facilitate consultant's conceptual work. Notes that fundamental to effectiveness of consultation is consultant's ability to empower consultees conceptually. Presents and discusses several principles related to achieving this objective. Concludes with discussion targeted to objective of integrating…

Sees successful consultation relying on consultant's ability to conceptualize operations of total organization. Presents overview of theoretical and practical applications of construct of organizational effectiveness (OE) in relation to consultation. Identifies barriers limiting earlier conceptualizations and applications of OE. Presents OE model…

Attempts to provide the counseling profession with a concise definition of counselor impairment. Offers an overview of the various definitions of counselor impairment, and proposes a protocol for dealing with the impaired counselor. (Author)

Describes GEMS, a spiral model that profiles volunteer administration. Components include Generate, Educate, Mobilize, and Sustain, four sets of processes that span volunteer recruitment and selection to retention or disengagement. (SK)

Presents a conceptual framework for putting program theory into operation. The framework incorporates variables that reflect theoretical concepts and implementation issues addressed in program evaluation. It organizes variables into input, process, and output categories. Discusses implications for program evaluation. (SLD)

Offers suggestions for successful book talks for teens, including motivation; four program model methods; and how to create program models. Includes titles that are appropriate for each model. (LRW)

Provides managers with specific guidance on developing and using logic models. For the last 20 years logic models have been used largely in program evaluations to chart what should have happened and what did or did not occur as intended. Logic models start with inputs and work through processes to the desired end state, whether output or outcome.…

Discusses the challenges facing foundations and offers a nine-part framework to suggest how an evaluation office can help foundations meet these challenges. The emphasis on capacity building is also of interest to organizations other than foundations. (SLD)

In Kentucky, one of the six participating Appalachian Rural Systemic Initiative (ARSI) states, the Teacher Partner concept soon gave rise to the Regional Teacher Partners (RTPs). This complementary project, known as the "Master Teacher Project," was designed after the Teacher Partner model but with one key difference. This paper…

This is the story of Barbara Shoemaker and her work as an Appalachian Rural Systemic Initiative (ARSI) Teacher Partner in Oneida, Tennessee. It is the story of what she values and the experiences that shaped her approach to education. In particular it is about what she learned from her experience with the Appalachian Rural Systemic Initiative, and…