Maintains that college reading programs can use a comprehensive model of assessment, not as a testing or accountability issue, but to reflect current research and match the program to the students. Examines the characteristics of a comprehensive assessment model and discusses such a program designed by the authors. (SR)

Discusses contribution of Bystander-Equity Model of Supervisory Helping Behavior to pursuit of employee assistance program (EAP) research based on traditions of field of counseling. Offers structure for pursuing empirical and applied activities in EAP settings. Encourages counseling researchers and practitioners to respond to challenge of working…

Describes two adolescent substance abuse treatment programs in New England psychiatric center: Osgood Three, which is no longer in existence, and Tyler Three, which replaced it and is struggling to grow. Considers transition from Osgood Three to Tyler Three, process of change, and learning what can be preserved from past and what must be…

Examines the historical development of consultation and superimposes multicultural theories and models onto several traditional consultation models. Included is a selective review of the literature from consultation, communication, and education that relate to multicultural issues. Makes an ethical imperative for the consultant to acknowledge,…

A better way to assess the effectiveness of management development is to measure organizational effectiveness rather than individual improvement. Case studies support the Business Excellence Framework model, which assesses enablers (leadership, personnel management, policy, resources, processes) and results (personnel and customer satisfaction,…

Explores how a program of strong construct validation could be applied to the assessment of the construct of test anxiety, paying special attention to substantive, structural, and external aspects of construct validation. A framework is proposed to pull together various statistical methods used in construct validation research into an organized…

Anecdotal evidence about Web site effectiveness can be colorful but is not useful in structuring and managing a site. This article examines elements of Web quality (identifying customers, articulating purpose, providing relevant content, creating coherent structure, crafting housestyle, providing relevant action points, delivering promises) and…

Reviews key features of the changing health care landscape, describes a Centers for Disease Control funded prototypical social work practice model designed to fit the contours of that landscape, and suggests five fundamental principles to guide successful adaptation of social work health care practice and educational preparation. Also discusses…

Adapts the gap model (comparison of service recipients' attitudes before and after service delivery) into a human resource development (HRD) service management model. Delineates linkages among organizational mission, internal customers' mission, performance needs, and HRD mission. (SK)

When selecting a marriage education curriculum, educators can turn to programs that have been evaluated for effectiveness; however, few curricula have undergone such study. An alternative approach, consistent with best practices, is to ensure a research base for program content. A translation process model is offered as an initial attempt to…

An annual project involving students and faculty in a collaborative, 6-month planning process that culminates in a half-day program with both didactic and experiential components is presented as a model for creating powerful learning experiences external to the classroom. This article examines the CACREP (The 2001 Standards of the Council for…

SERVE offers a series of publications entitled "Hot Topics," research-based documents which focus on relevant issues of the day that are important in the region. This document, the first in a series of publications, is a practical guidebook to designing and developing youth apprenticeship programs to prepare noncollege-bound high school…

There were 2.7 million incidents of child abuse or neglect reported to authorities in one year. Between 1986 and 1992, the total number of children killed by firearms rose by 144 percent. A 1990 survey of inner-city young people in Baltimore found one in four teenagers had witnessed a murder and three in four knew someone who had been shot. What…

The role of school-to-work transition in the broader context of K-12 systemic reform was examined by way of a case study of Jefferson County, Kentucky, before and after passage of the Kentucky Education Reform Act (KERA) in 1990. The systemic approaches toward school-to-work transition as part of educational reform that were developed and…

This guide provides line practitioners, managers, and policy makers with an orientation to the essentials of "client-centered" case management serving young people who require assistance from a variety of service institutions. It focuses on implementation of case management within the context of the federal Job Training Partnership Act…