Identified and examined the operations of 15 offices of the ombudsman in which the ombudsman is a student. Results showed students, faculty, and administration were generally satisfied with how the ombudsman duties were handled and agreed the program is effective in alleviating student frustration. (JAC)

An individualized approach to instructional improvement that pairs a teaching consultant with a faculty member (Teaching Improvement Consultation Program) is described. The model uses the faculty member's experiences and thoughts about the the experiences as the starting point for examining and analyzing teaching issues and practices. (MLW)

Compared medical and social setting detoxification treatments of alcohol withdrawal syndrome regarding the degree to which each involved alcoholics (N=200) in ongoing rehabilitative efforts. Results showed highly significant differences between treatment models, with the social setting model showing significantly greater rates of commitment to…

Discusses organization design as context for office automation; mature computer-based systems as one application of organization design variables; and emerging office automation systems (organizational information management, personal information management) as another application of these variables. Management information systems models and…

The author suggests many of the dissatisfactions voiced by speech therapists working with the mentally handicapped arise from a traditional view of the therapist's role. A special education resource model is proposed which consists of three role components--consultant and skills transmitter, coordinator of language programs, and participant in the…

The Community-Based Linkage Model unites local education agencies, business and industry, social service agencies, and parents in coordinated efforts to meet the vocational needs of handicapped students. (SK)

Reviews the status of student affairs programs in light of recent budget cuts. Presents an accountability model for student affairs based on four elements: (1) identification of goals; (2) development of alternative strategies; (3) periodic evaluation of personnel and program performance; and (4) inclusion of nonpractitioners in decision making.…

Describes how a graduate class in communication consulting might be structured. Includes a list of readings and class assignments. (PD)

Outlines problems faced by software publishers in providing instructionally valid computer assisted instruction. A research design undertaken by Edu-Ware Services, Inc., directed at measuring instructional validity and utility of software offered to institutions and consumers, is described noting tests, evaluation, data submission and reduction,…

The policy impact model can help state educational planners develop policies for local school districts. The model has four stages: forecasting, goal setting, policy analysis, and implementation. A project in Louisiana is used as a case study.

The success and failure of experiential learning assessment programs rests not only on their academic quality, but also on their financial management. Types of cost and the meaning of cost-effectiveness are discussed. Break-even analysis, cost-reduction activities, and revenue-enhancement techniques are described. (Author/MLW)

In reacting to five recent books on program evaluation, eight evaluation perils are discussed: poor preparation of evaluations, programs with unrealistic goals, the mix-up of models, interpersonal conflicts, the morass of measurement, answering evaluation questions, the secondary evaluator as sniper, and hostility from program staff. (CM)

Stresses the need to plan instructional programs for library users, especially in light of the tendency of working librarians to get caught up in the demands of the day-to-day workload and to forsake careful and systematic design in user education. An instructional design model for user education is discussed. (Author/JL)

A six-stage evaluation model is described for gathering data concerning the relative cost-effectiveness of alternative professional development activities which share common objectives. The model specifies the type of cost effectiveness data to gather and the analysis procedures to use in comparing the relative costs and effectiveness of the…

Using as examples four computerized database systems operating in schools of medicine, this article examines ways in which software designs differ and some of the operating implications of these differences. (Author/GK)