The purpose of study was to examine how frontline employees make sense of a planned organizational change. The voices of frontline employees, the group of employees responsible for making the product or delivering the service, have frequently been ignored or neglected during planned change efforts. In this study, attention was focused on the…

While many student affairs departments are committed to addressing equity issues, they face limited capacity and lack institutionalized frameworks to implement equitable change at all levels on a cyclical and proactive basis. Equity Tank, a four-phase interactive model, allows all members of a department to question its policies, practices, and…

This paper explores the evolution of autonomy in Hungarian model-changing institutions, focusing on how reforms have altered governance dynamics. By examining both the university's distance from the state and the degree of self-governance of the academic community, the study employs property rights theory to analyse how governance rights are…

As interest increases in the educational quality of higher education institutions (HEIs), less is known about how the mergers and acquisitions (M&As) of these HEIs affect educational quality. In this study, we investigate the association of M&As on the educational quality of HEIs and the role of institutional incentives in this relation.…

Drawing on the experience of one university seeking to improve its faculty mentoring efforts, this chapter provides a model for how organizations can facilitate the broad adoption of new mentoring practices that contextualize individual behavior in institutional norms so what results is more than a "rationalized myth."

Classifications of higher education institutions into categories that are more or less clearly differentiated through prestige and status are legion in the world of higher education. The notion of parallel categories with comparable statuses, such as those of different types of universities, is however much less well understood. This paper…

Middle leaders in schools are increasingly recognised as playing pivotal roles in school improvement. Although some school systems provide formal professional development for middle leaders, many middle leaders express a preference for job-embedded learning. Yet, international research has documented difficulties in providing intensive support…

Higher education scholarship is focused largely on professors who guide students in their learning and students who participate in the educational process. The contributions of professional staff (i.e., those supporting the work of faculty and students) have not been as well understood, particularly those who reside in academic departments. We…

This case study was conducted to develop a proposal comprised of best practices for institution-wide implementation of Universal Design for Learning (UDL) in higher education. The analysis of data collected from interviews with individuals from institutions endorsed by the Center for Special Technology (CAST), the founding organization of UDL,…

The purpose of the study is to form a methodological approach to managing the professional development of employees in order to achieve the maximum effect of the digital transformation of the organisation. The authors analysed the environment for implementing the processes of digitalisation of organisations in Russia, identified existing…

Popular films afford a creative and effective teaching method to stimulate robust student interaction and engagement of concepts in ways that enhance learning outcomes. This paper describes a study of the effective use of a purposefully selected, fact-based film as an instructional case analysis to identify and examine the critical aspects of a…

Christian higher education has always been a developing enterprise, and leaders predict an unprecedented rate of change in the near future. Such scale of change poses an existential threat to modern Christian higher education efforts, heightening the value of crisis leadership and related competencies. These institutions and the leaders who guide…

Organizations including universities are operating in an increasingly volatile environment and they are in a state of constant change. To survive and thrive in this ever-changing environment, building the capacity to adapt is essential. The basic purpose of this research was to identify and propose basic dimensions that help to envisage the…

This study investigates the impact of transitioning from a traditional school model to a Montessori model on teacher performance, specifically exploring the influence of school culture, climate, educational change, and leadership. The study is based on the understanding that all organizations, including educational institutions, have a unique…

The ever-changing landscape of higher education presents enrollment management (EM) professionals with challenges related to workload, staff morale, conflicting values, staff turnover, and student satisfaction. As higher education confronts the reality of today's enrollment climate, it is time to consider how organizational cultures impact staff…