Adaptation to customer needs is a key component of competitiveness in any service industry. In online HE (higher education), which is increasingly worldwide, this adaptation must include consideration of learning styles. Most research shows that learning style has little impact on learning outcomes in online education. Nevertheless, students with…

The introduction of virtual learning environments has made new tools available that have the potential to support learner communication and interaction, thus aiding second language acquisition both from a psycholinguistic and a sociocultural point of view. This article focuses on the use of videoconferencing in the context of a larger exploratory…

This study investigates the application of voice recognition technology to online lectures focusing on the efficacy of the text component of a multimedia presentation. Specifically, participants were provided with online access to multimedia instructional packages comprising an image of the lecturer with accompanying computer slides, plus…