Tests hierarchical regression model--library employee's salary is a function of library size, public sector collective bargaining strength, library's ability to pay, cost of living in area, presence of any union and union representing librarians in library--on three salary levels (department head, beginning librarian, clerical worker). (29…

Describes a study that examined quantifiable characteristics of library schools to construct a model that predicts a judgment of perceived quality of library schools. Two perception studies conducted by Herbert White are discussed, statistical methods used are explained, and recommendations for further research are given. (34 references) (LRW)

Reviews current state of the art pertaining to measurement and use of the construct of user satisfaction (user's self-reported degree of satisfaction with library services) and reports results of survey of 623 public library patrons measuring user satisfaction, evaluation of services, library use, and individual characteristics. Twenty-six sources…

Presents an empirical model, previously used to examine characteristics associated with perceived quality in schools of library and information science, that may be utilized in future studies. Variables and their correlation with a discriminant analysis function are listed, and a histogram depicts score distribution. (four references) (EA)

Reports on a study of the diffusion of the Public Library Association's planning process. Two surveys are described: one of state library development agencies that determined techniques used to disseminate planning information; and one of small public libraries that determined the extent to which they had received and were using the planning…

Argues that perception studies and ranking are lacking in validity and reliability because of small sample size, simplistic statistical analyses, and the evaluation of quality by educators. It is asserted that quality control is more valid when evaluated by the customers of education, i.e., the students. (11 references) (EA)