In this ethnographic study, Mark Granovetter's theory of the strength of weak ties was used to investigate the flow of human services information (HIS) among nurses and the elderly at neighborhood clinics. Analysis of observations and interviews revealed that nurses were bridging weak ties and helped link seniors with local services. (Contains 81…

Reports on a study of user-based relevance interpretations which considered the nature of users' thought processes in evaluating bibliographic citations produced by a document retrieval system. Factors found to be important include an individual's subject knowledge, professional training, educational background, anticipated usage of documents,…