Website quality measurement tools have been largely static and have struggled to determine relevant attributes of user satisfaction. This study compares and contrasts attributes of user satisfaction based on usability guidelines seeking to identify practical easy-to-administer measurement tools. The website users assessed business school homepages…

This study investigates the relationships between the use of a zoom tool, the terms they supply to describe the image, and the type of image being viewed. Participants were assigned to two groups, one with access to the tool and one without, and were asked to supply terms to describe forty images, divided into four categories: landscape, portrait,…

The purpose of this experiment was to assess the effectiveness of a comprehensive model for the analysis of hypermap navigation patterns through a comparison of navigation patterns associated with a traditional linear interface versus a non-linear "hypermap" interface. Twenty-six general psychology university students studied material on bipolar…

Summarizes the issues, debates, and decisions that helped to shape "The Washington Post's" online service, Digital Ink. Highlights include: differences between online and print versions of the newspaper, structure of the user interface, organization of information, content, searching and navigation, and advertising. (JKP)

Users of content-based software programs, including hypertexts and instructional multimedia, rely on the navigation functions provided by the designers of those program. Typical navigation schemes use abstract symbols (arrows) to label basic navigational functions like moving forward or backward through screen displays. In a previous study, the…

To examine the impact of transitioning 4th grade reading comprehension assessments to the computer, 219 fourth graders were randomly assigned to take a one-hour reading comprehension assessment on paper, on a computer using scrolling text to navigate through passages, or on a computer using paging text to navigate through passages. This study…

Standards-based reform efforts are highly dependent on accurate assessment of all students, including those with disabilities. The accuracy of current large-scale assessments is undermined by construct-irrelevant factors including access barriers, a particular problem for students with disabilities. Testing accommodations such as the read-aloud…