This book provides effective approaches for designers, information architects, and web site managers who are faced with sites that are becoming difficult to use and maintain. The book is divided into 10 sections. Chapter 1: "What Makes a Web Site Work" considers site users needs when designing the architecture; Chapter 2:…

Summarizes the issues, debates, and decisions that helped to shape "The Washington Post's" online service, Digital Ink. Highlights include: differences between online and print versions of the newspaper, structure of the user interface, organization of information, content, searching and navigation, and advertising. (JKP)