This set of guidelines is intended for use by employers desiring to establish the training needs of those involved in employee relations. The 16 guidelines cover the following principal activities normally associated with employee relations: staff management policy and aims, staff recruitment and selection, terms and conditions of employment,…

This guide draws on case studies to identify lessons for small and midsized firms who wish to improve the quality of their services and facilitate change. Following an introduction, section 2 describes the context in which the research was undertaken after a needs analysis was conducted of small and midsized businesses and service providers, and…

This booklet is a practical guide to help employers develop ways to train midcareer and older employees to work to their full potential. Section 1 discusses the older worker advantage. Section 2 focuses on dealing with older workers, the half-life effect, and three common problems that reduce productivity: career burnout, career plateauing, and…

To better serve administrators, teaching staff, parents, and others active in Title VII bilingual education in a region comprised of New Mexico and parts of Arizona, Utah, and Colorado in which the principal tribes are Apache, Navajo, and Pueblo, the 1979-80 Handbook provides a complete listing and explanation of American Indian Bilingual…

This guide is designed as a tool for English and Welsh businesses wanting to provide basic skills training for their employees. It provides practical solutions to the problems of identifying employees' basic skills needs and selecting the best model of training delivery to address identified training needs. The introductory section discusses basic…

This guide is intended to assist individuals involved in the development, administration, and delivery of volunteer-based community adult literacy programs. Addressed in the individual sections of the guide are the following topics: community (community assessment, learner population, program purposes, public awareness, and partnerships and…

A survey called the Literacy Check-Up was conducted in South Carolina's Lancaster and Chester Counties in April-May 2000. The survey was designed to identify existing literacy services, determine how well the area's existing literacy programs were meeting participants' needs, and determine the community's capacity for serving adults in need of…