Presents nine strategies for gathering information on training effectiveness via: telephone, e-mail, mail-in survey, postcards, online bulletin board, a visit to the human resources department, the strategic plan, focus group, and end-of-course evaluations. (AEF)

The purpose of this publication on agency training evaluation practices is to share approaches used by federal agencies to assess needs and measure training effectiveness. Emphasis is placed on the process of evaluation. Names of the agencies and highlights of the examples used by each follow: (1) Plant Protection and Quarantine (Department of…

The literature on training evaluation and evidence from a number of employers who are actually undertaking some training evaluation activities were reviewed and synthesized into a cyclical model for evaluating training. First, the following direct benefits of evaluating training were identified: quality control; efficient training design; enhanced…

The objectives of these evaluations include assessment of six health occupations regional workshops and the field testing of new evaluation instruments. In addition to being evaluated by participants and by observers, each of these workshops used a preplanning assessment form to sample a small number of prospective participants for typical needs.…

The purpose of this document is to share various approaches used by federal agencies to assess needs and measure training effectiveness. The emphasis in the descriptions is on the evaluation process rather than on the results. One program was evaluated by employing return-on-investment (ROI) data and using volunteer line personnel who conducted…

The process of conducting a task analysis is one of determining exactly and in greatest detail what people do when they perform a certain job, or what they need to know when they enter a certain course of study. A task analysis is sometimes, but not always, preceded by a needs assessment to identify discrepancies between training or educational…

A major problem inherent in the synthesis of the Model Training Project (MTP) evaluation reports cited herein is the absence of the following: (1) a formal project evaluation design, (2) a set of adequate specifications or standards upon which to assess project activities, (3) concensus among project staff on specific criteria for project…

A systems approach to effective instructional design that is equally applicable to educational and organizational settings includes six components: (1) needs assessment, (2) systems design, (3) curriculum development, (4) organizational development, (5) feedback and evaluation, and (6) outcomes. The last component, outcomes, provides a context and…

Organizations that provide training to small- and mid-sized companies must take a broad look at companies' performance needs and offer a package of services that will address their performance problems. Providers must also help the company to see the connection between investments in human capital and increased productivity. Organizational…

This article presents a methodological model that can be employed to conduct follow-up studies of preservice and inservice teacher training programs. The model first defines a training need by identifying "what should be" and "what is" in the knowledge, performance, and consequence (reaction to behavior) competencies of…

This document is divided into three main parts. The first part includes the introduction, history, objectives and rational for the Model Training Project (MTP); part two deals with the individual consortium responses to the questionnaire developed for this report; and the final section contains the summary and conclusions derived from the previous…

This document contains three papers on evaluation in human resource development (HRD). "Utilization of Corporate University Training Program Evaluation" (Christopher F. Bober) reports on a study that examined how training program evaluation results are being utilized in corporate universities and determined that the following seven…

A technical note based on the Indonesian Nonformal Education Project discusses use of Q-sort, originally a research technique for studying small groups or individuals, as a needs assessment method. The background of Q-sort, designed to take subjective factors into account, is covered, and its use in needs assessment described: cards, each of which…

A four-step approach to implementing a training program and measuring results for government agencies was developed in response to an executive order to federal agencies to provide effective training and performance measures in their annual budgets. Step one is the analysis of established goals to identify training requirements. Suggested…

This manual is designed to provide a model for training college professors and instructors who are responsible for preparing educators and business professionals for occupations that place them in contact with young gays and lesbians. Eleven of the manual's 13 sections contain an extensive menu of practical activities, including structured…