Describes and evaluates a model for agency-based staff development training for a county mental health unit. Concludes it can be a useful way to identify and resolve problems. (Author/MCF)

The Suffolk County (New York) Department of Social Services sponsored a performance study to gain insight into the department's operations. Management science techniques were used to portray operations of the Client Benefit (CBA) and Community Service (CSA) Divisions. The CBA administers public assistance programs, and the CSA provides social…

The Adult Basic Education Linkage Project (originally titled Project Reach) was designed to expand and promote linkage of adult basic education (ABE), English as a second language (ESL), and general equivalency degree (GED) programs in Western Pennsylvania with community groups and businesses and to conduct an extensive, ongoing outreach campaign…

Lehigh County Community College (Pennsylvania) and the Lehigh County Senior Citizens' Center collaborated on a project to assess the learning needs of the senior center's 1,600 members. A needs assessment completed by 68 center members and interviews of an additional 38 center members established that senior citizens preferred short-term workshops…