Innovation is one of the key drivers of success in modern business, and continuous learning is what drives innovation. Building on the theory and practice of consulting psychology and the science of learning, along with principles of human resources development, Manuel London and Thomas Diamante articulate a five-step process for designing and…

Researchers examined the potential of Presidents' Councils on Diversity (PCDs) to position advancing diversity and inclusion agendas at 11 higher education institutions. Researchers investigated strategies and the degree that PCDs set up agendas through the mobilization (i.e., creating vision and setting priorities), implementation (i.e., creating…

In January 2016, the Center for Law and Social Policy (CLASP) commenced an 18-month project to study the implementation of California's Adult Education Block Grant (AEBG) initiative. AEBG's purpose is "to improve coordination and better serve the needs of adult learners within each region." CLASP set out to foster greater understanding…

Academic library websites contain a vast amount of complex content and, all too often, there is a lack of established process for creating, updating, and deleting that content. There is no clear vision or purpose to the content, and numerous staff members are expected to maintain content with little guidance. Because of this, many library websites…

This first of two reports presents early findings from the National Evaluation of the Comprehensive Technical Assistance Centers (Comprehensive Centers), a federally funded program that provides technical assistance to states in connection with the No Child Left Behind (NCLB) Act of 2001. The law authorizing the Comprehensive Centers, the…

The use of surveillance cameras in schools is not new, but just about everything involved with the technology and the way it is used is new. Surveillance equipment once was a precautionary system, relegated to the corner, where it gathered dust until an incident took place, then administrators would painstakingly roll out the video to investigate…

This guide for school improvement uses as its foundation the Concerns-Based Adoption Model which describes the changing feelings of individuals as they learn about, prepare for, use, and refine new practices. Seven linear steps are depicted as they relate to the school improvement process: (1) establishing the school improvement project: (2)…

Discussion of the balanced scorecard (BSC) as a performance management tool focuses on common mistakes and problems with implementing it. Topics include the need for intraorganizational communication and collaboration; strategic thinking; organizational goals; purposes of measurements; individual accountability; and setting priorities. (LRW)

Discusses Computer Sciences Corporation's (CSC) philosophy, objectives, and management principles which provide framework for its training and development programs; describes CSC's corporate and division-level training and development programs; presents a case study of one division-level course's development, implementation, and evaluation; and…

Discusses diversity in the workplace and offers guidelines for practitioners in designing, developing, and implementing diversity training. Highlights include linking the diversity initiative to the organization's mission, cultural climate assessments, reviewing policies and procedures, needs assessment, learner analysis, establishing objectives,…

Presents a systematic approach for small colleges to plan effectively for the acquisition of information resources, i.e., computers and telecommunications, based on five recommendations: (1) assign task force to assess needs; (2) establish institutional goals; (3) identify the technology required to meet the goals; (4) determine financial…

This report contains a review and analysis of technical assistance given to the National Diffusion Network (NDN) by the Technical Assistance Advisory Group (TAAG). Following an outline of TAAG's aims and methods, the history of technical assistance to the NDN is reviewed. Current activities of the technical assistance contractors are outlined and…

This document is a technical guide designed for use in conjunction with the revised guidelines for staff development in Mississippi schools. It outlines and explains a step-by-step process for planning and implementing a staff development program that should foster the changes necessary to improve student and school performance throughout the…

Educational public relations (PR) is a planned and systematic management function designed to help improve the programs and services of an educational organization. The standards and techniques discussed in this guide are based on the nearly 50 years of experience of the National School Public Relations Association (NSPRA). The guidebook offers…

A technical note based on the Indonesian Nonformal Education Project discusses use of Q-sort, originally a research technique for studying small groups or individuals, as a needs assessment method. The background of Q-sort, designed to take subjective factors into account, is covered, and its use in needs assessment described: cards, each of which…