Describes the steps in a systematic approach to: identification of most important competencies for industrial trainers for agency use in developing instructor competencies to select, train, and evaluate trainers: determining need for trainer competencies list; identifying competencies; establishing criteria to judge competencies; and testing…

This guide is designed to upgrade and/or develop the assessment and negotiation skills of management personnel who are involved in developing and coordinating resources among community agencies to provide comprehensive services for individuals with alcohol problems. This training program addresses the following topics: (1) community assessment;…

This book, which is intended for individuals who are directly or indirectly involved in human resources development, is based on the premise that today's training professionals must become "performance consultants" and shift their focus from training delivery to the performance of the company and its individual contributors. The book is…

Designed for use either as a self-study tool or as the basis for a five-day workshop, this curriculum package provides public sector trainers with an opportunity to develop and improve their skills in the areas of assessing training needs, designing and conducting training programs, and evaluating training programs. It contains four leader's…

Training in the motor vehicle repair and sales sector in the Netherlands was examined in a study that included the following approaches: review of the sector's structure/characteristics, institutional and social context, employment practices, changing conditions, and available education and training; in-depth case studies of four auto repair shops…

Training in the retail sector throughout the 12 European Community (EC) member countries was examined through in-depth case studies of 55 retail firms that were selected as representing a wide range of firm types (19 multinational, 36 national, 4 cooperative, 7 family-owned firms), forms of retailing (department stores, supermarkets, and chain and…

Training in the motor vehicle repair and sales sector in Germany was examined in a study that included the following approaches: review of the sector's structure/characteristics, institutional and social context, employment practices/trends, changes in the type of work and employment/training requirements, and available initial and continuing…

Training in Denmark's motor vehicle repair and sales sector was examined in a study that included the following approaches: review of the sector's structure/characteristics, institutional/social context, changing conditions and their implications for skill requirements and training, and available initial and continuing vocational education and…

This document, a result of a 3-year study, gives step-by-step instructions for establishing and implementing a program to teach the basic skills necessary in the workplace. The resulting programs use the applied approach that motivates learners by linking learning to improved job performance. The document is intended for practitioners and…

This document is the course book of an accredited 3-day professional development course for qualified basic skills tutors in the United Kingdom who are interested in working in workplace settings. The course materials are organized into 17 sections grouped into 4 units as follows: (1) general concepts of workplace language, literacy, and numeracy…