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England, Trevor K.; Nagel, Gregory L. – Journal of Education for Business, 2022
The purpose of this paper is to provide a low-cost, effective way to teach emotional intelligence (EI) skills for email communications by utilizing Dale Carnegie's 30 Human Relations Principles. Our teaching approach is based on an actual multiple-party negotiation that included an executive from a Fortune 500 Company. Utilizing negotiation…
Descriptors: Emotional Intelligence, Interpersonal Communication, Electronic Mail, Electronic Learning
Brannon, Daniel Carlos; Manshad, Muhanad Shakir – Journal of Education for Business, 2023
There is increasing interest in the effectiveness of online case-based instruction. Although some prior research has emphasized the importance of online discussion and communication for these cases, recent work suggests that individual completion of these cases is also effective. In this research, participants individually read ethics cases and…
Descriptors: Case Method (Teaching Technique), Electronic Learning, Ethics, Business Education
Richards, Judith; Guerrero, Veronica; Fischbach, Sarah – Journal of Education for Business, 2020
Negotiation and conflict management skills have been identified as critical skills for students as part of their business education. In this paper, we have combined research on negotiation self-efficacy and pedagogical tools previously developed to support educational experiences for students in the classroom. Utilizing negotiation cases, we are…
Descriptors: Negotiation Agreements, Self Efficacy, Conflict Resolution, Business Administration Education
Beenen, Gerard; Barbuto, John E. – Journal of Education for Business, 2014
Because negotiation is among the most important skills for a manager to develop, activities that can foster its development are valuable for educators. The authors present an original exercise that introduces three key concepts in negotiation: best alternative to a negotiated agreement, distributive bargaining, and integrative bargaining. They…
Descriptors: Business Administration Education, Graduate Students, Undergraduate Students, Learning Activities