Mobile learning strategies have been employed for social learning activities, including library- and museum-supported learning. Previous studies have reviewed the literature from the technological aspect. However, a retrospective study from the perspective of bibliometric and network structure has not yet been provided. The aim of this study was…

Many libraries are using co-browsing chat products to provide reference services to their patrons, whilst their patrons are online and using the internet. The concept of such an online service is highly desirable, but many libraries are concerned that they will never be able to afford such a system. This may have changed: Instant Messaging (IM)…