Characterizing the academic world as the culture of ideas and the commerical world as the culture of action, the speaker argues that the products of the academic world are essential to the commerical world and suggests that ignorance is a threat to the survival of both. (MBR)

Discusses the working relationship between an instructional technologist and a subject matter expert (SME). Highlights include characteristics of a good relationship; the context for working with a SME; and a model for SME interactions, including checklists for various phases. (five references) (LRW)

Provides six rules for an instructional technologist (IT) to follow when meeting with a subject matter expert (SME) to aid in starting the meeting, asking the right questions, and keeping the meeting on track. (CHC)

This examination of the organizational development model of change as it applies to management development within a complex organization of higher education includes some practical results from applying this model and insights into how to manage a public or private organization. (MBR)

Introduces a new department within the National Society for Performance and Instruction which will examine applications of performance technologies in the nonindustrialized areas of the world, including different subject areas and techniques. Reports on the experiences of different performance technologists will be presented each month. (MBR)

Examines three elements useful for solving problems revealed by data gathering and analysis in the context of performance technology: goals, standards, and feedback. Emphasis is on the need for performers of tasks, their supervisors, and the organization as a whole to have the same goals and expectations, and how this is achieved through…

This examination of programed instruction both as a product and a process lists Bullock's Thirteen Questions to check the extent to which an instructional program can be viewed as programed instruction and explains the rationale behind them. It also clarifies some common misconceptions about programed instruction. (EAO)

A graduate student who has participated in a student internship program in business presents seven rules to follow to make the experience most effective. (MBR)

Describes a longitudinal project in which organizational behavior management (OBM) procedures have been applied to improve performance of plant employees, increase sales of contract furniture, accelerate response time to customer inquiries, increase orders processed, and reduce processing errors at Krueger, a contract and institutional furniture…

Examines definitions and goals of the field of performance technology. Topics discussed include a model for visualizing performance technology; needs assessment; front-end analysis; the design and development of relevant and cost-effective training/educational interventions; testing; implementation; evaluation; and job aids. (LRW)

Discusses problems faced by information producers in an organization if potential users of that information for practical decision making do not recognize its value. Strategies for promoting information use are discussed in the context of information needs of management and incentives for change. An example is given. (MBR)

Discusses five ways to make goal setting effective: set difficult and specific goals, monitor results, reward performance, participate in goal setting, and challenge individual self-confidence and goal dissatisfaction. A model showing internal and environmental factors related to performance and a list of management strategies for enhancing…

Describes a model which recognizes active and passive roles of teachers and learners as a means of identifying five basic methods of teaching. (CHC)

Lists skills identified by the Leadership Development Task Force as being critical skills for a leader. Discussion focuses on information managing skills, including problem solving, decision making, setting goals and objectives; project management; and people managing skills, including interpersonal communications, conflict management, motivation,…