Research managers and administrators (RMA) play a vital role in supporting the research mandate of Canadian higher education institutions (universities, colleges, and hospital research) by aiding researchers to successfully obtain funding, comply with granting agency policies, and to manage collaboration. However, the role is not well understood…

This article undertakes a critical appraisal of learning design and its relation to ethical ideas of care. We give an account of three personae of near future learning designers, developed using speculative methods, seeded with real-world data comprising job advertisements and validated with learning designers. The personae illustrate conflicts…

Resident directors (RDs) in Europe manage a university in a microcosm--overseeing academic affairs, student affairs, finances, facilities, human resources, legal issues, and health and safety. Literature on the RD role remains scarce, and we sought to fill this gap by examining the lived experiences of 22 RDs in Europe. Our phenomenological study…

As middle managers in higher education, department chairs play a critical role in the university structure while operating in an ambiguous location between faculty and senior administration. This paper will take a closer look at the role of department chair, how chairs are selected and prepared for the position, what the job entails, qualities of…

Institutions of higher education (IHEs) have been federally mandated to prevent and respond to reports of sexual violence on campus via Title IX for over 30 years as the trauma that results from campus sexual assault is considered prohibitive to accessing education. Yet, students may not be the only parties harmed when sexual violence is…

Diversity, equity, and inclusion (DEI) statements for job applicants in higher education are somewhat controversial. Advocates argue that DEI requirements ensure fair representation, counter historical discrimination, and improve efficiency. Critics contend that DEI requirements reduce faculty quality by limiting the number of eligible applicants…

Researchers in the field of instructional design and educational technology journals usually focus on the practice of instructional design; however, the management and leadership of instructional design has typically received little emphasis. Recent studies have investigated the competencies associated with effective leadership and management of…

As recognition of the roles and contributions of Instructional Design and Technology (IDT) professionals has increased, so has the demand for their skills in the workplace whether in higher education institutions or business entities. However, there remains some ambiguity, especially in higher education, about who IDTs are and what they do. There…

The Association on Higher Education and Disability (AHEAD) has conducted biennial surveys of disability resource professionals (DRPs) in higher education since 2008. In 2020, this national survey gathered information about the work, background, experience, and salaries of DRPs. An online survey instrument was distributed to the AHEAD membership in…

As new technologies and learning practices emerge, the way instructional design and learning technology (IDLT) professionals conduct their work evolves. With this constant evolution comes a change in employer expectations of IDLT professionals. This convergent mixed methods study analyzed 130 IDLT-related position descriptions and interviewed 12…

This article synthesizes the collaborative autoethnographic reflections of three Black women administrators who worked together at a predominantly White institution. The authors examine their lived experiences, or linked fate, within the complicated structural arrangements of the university-industrial complex, as well as the damaging narratives…

There has been an increasing interest in the lived experiences of professional services staff working in the higher education sector, but little attention has been given to the role that job title plays in the shaping of working identities for this group of staff. This qualitative study employed semi-structured interviews to explore the…

Enrollment Management offices serve a vital role in the recruitment and retention of students. Despite the rapid evolution of the field, little research exists exploring the competencies needed for success. A job advertisement analysis identified a number of similar competencies needed across enrollment management, as well as competencies unique…

One of the important roles of HE institutions is to train graduates who will smoothly enter the labour market. The literature review demonstrates that one effective method to facilitate this transition is to ensure students acquire professional experience. The aim was to establish the scale and characteristics of employers' demand for work…

In 2020, as COVID-19 impacted the world, instructional designers quickly came to the forefront of higher education, consulting, and corporate settings. Additionally, in early 2020, the Association for Talent Development (ATD) globally launched their new Talent Development Capability Model. To determine how instructional design is operationalized…