There has been an increasing interest in the lived experiences of professional services staff working in the higher education sector, but little attention has been given to the role that job title plays in the shaping of working identities for this group of staff. This qualitative study employed semi-structured interviews to explore the…

The article presents the results of research on information literacy (IL) of employees of selected state administration offices, those in which the concept of improving the quality of work, named "good governance", has been implemented. The first aim of the study was to determine the components of IL necessary for state administration…

Enrollment Management offices serve a vital role in the recruitment and retention of students. Despite the rapid evolution of the field, little research exists exploring the competencies needed for success. A job advertisement analysis identified a number of similar competencies needed across enrollment management, as well as competencies unique…

This study applies the knowledge, skills, and abilities (KSA) framework for eScience professionals to data service positions in academic libraries. Understanding the KSAs needed to provide data services is of crucial concern. The current study looks at KSAs of data professionals working in the United States academic libraries. An exploratory…

The purpose of this mixed methods explanatory sequential design was to more fully understand the experience of those who work as full-time fraternity and sorority advisors on a college campus. Spector's (1985) Job Satisfaction Survey was used in Phase 1 of this study to determine the overall job satisfaction score of fraternity and sorority…

We are experiencing a significant shift in management practices--moving from intuition, experience, and gut-feeling driven decision-making to one that is driven by data, evidence, and computational sciences. This shift, which is often called the "analytics revolution," is not only changing the business landscape from a practical…

This paper results from on-going reflection within the practitioners group "Plataforma de Interface à Ciência" (Platform of Professionals at the Interface of Science), an informal nationwide network in Portugal that brings together professionals involved in a large scope of activities related to research management, knowledge transfer…

Electronic sports (e-sports) can be defined as digital games played competitively for an audience (Hodge et al., 2017). With a global consumer base of roughly 450 million people and projected 2019 revenues of US$1.1 billion, the e-sports industry continues to grow (Pannekeet, 2019). Behind this growth is a thriving ecosystem which includes…

The relationship between account management and creative is a complicated and ever-changing one. A common theme in the advertising literature is that account and creative teams sometimes struggle with intra-agency communication. This article looks at why communication is still an issue today and what knowledge modern account and creative teams…

This study identified the skills and tasks practiced by instructional design personnel within Army military training organizations. The purpose of the study was to discover trending skills and tasks utilized by instructional systems specialists employed at the United States Army Aviation Center of Excellence (USAACE), Fort Rucker. Trends were…

This case study of one "no-excuses" charter management organization (CMO) uses teacher surveys and interviews with principals, central office staff, and teachers to examine how a realistic job preview is enacted during the hiring process, and how newly hired teachers perceive their fit with the job and the organization before and after…

Research examining vocational anticipatory socialization (VAS) has identified five sources of information. This article presents a potential new source of career socialization information. Emerging adults were surveyed to determine whether they used sources other than the previously identified five sources for career and work-life information.…

One of the important roles of HE institutions is to train graduates who will smoothly enter the labour market. The literature review demonstrates that one effective method to facilitate this transition is to ensure students acquire professional experience. The aim was to establish the scale and characteristics of employers' demand for work…

Purpose: The purpose of this paper is to explore the behavioural determinants of work-related benefits claimants' training behaviours and to suggest ways to improve claimants' compliance with training referrals. Design/methodology/approach: Qualitative interviews were conducted with 20 Jobcentre Plus staff and training providers, and 60 claimants.…

This paper presents findings from interviews with US Research Integrity Officers (RIOs) on their overall responsibilities as well as perspectives on Data Management Plans (DMPs). DMPs are formal documents describing the roles and activities for managing data during and after research. DMPs are now a required research criterion by many funding…