Intended as a practical guide, this British booklet concentrates on characteristics of office supervisors, analysis of job features and training needs, steps in planning and launching programs, forms of internal and external supervisory training, programed instruction and other training techniques, recordkeeping and overall program direction, and…

The introduction to this book discusses the development in commercial and clerical training since the Industrial Training Act, in particular the approach made by the Industrial Training Boards, and by the Central Training Council through its publication, "Training for Commerce and the Office." The main body of the publication analyzes a…