Examination of the transition to automated offices revealed that the prospect can be anxiety-producing for potential users, most users did not receive adequate training, lack of training may cause equipment underutilization, administrators are often not prepared to manage the change, and most experienced job satisfaction after automation. (MSE)

An approach to evaluating the department secretarial staff on attitude, initiative, and motivation also has the objective of enhancing the relationship between staff and faculty. It has two unique features: (1) staff are evaluated by all supervisors (faculty) to whom they are responsible, and (2) each faculty member is evaluated by each staff…