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Peer reviewedMcKee, Christine; Belson, Suzanne – Studies in Higher Education, 1990
This paper examines the ombudsman concept; factors which influenced the adoption of the ombudsman concept by Canadian universities; factors associated with the effectiveness of ombudsman offices; and comparative studies of university ombudsmen. It concludes that programs following the traditional ombudsman model appear to be most accepted and…
Descriptors: Civil Rights, Comparative Analysis, Higher Education, Models
