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| Chaney, A. Clare Buie | 3 |
| Hurst, James C. | 1 |
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| Journal Articles | 2 |
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| Reports - General | 1 |
| Reports - Research | 1 |
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Peer reviewedChaney, A. Clare Buie – NASPA Journal, 1983
Identified and examined the operations of 15 offices of the ombudsman in which the ombudsman is a student. Results showed students, faculty, and administration were generally satisfied with how the ombudsman duties were handled and agreed the program is effective in alleviating student frustration. (JAC)
Descriptors: College Students, Higher Education, Models, Ombudsmen
Chaney, A. Clare Buie; Hurst, James C. – Journal of College Student Personnel, 1980
The application of a community mental health outreach model defines an expanded campus ombudsman role, designed to increase effectiveness and efficiency in meeting the diverse needs of the university community. (Author)
Descriptors: Counselor Role, Guidance Centers, Higher Education, Mental Health Programs
Chaney, A. Clare Buie – 1982
The key elements necessary to establish an ombudsman office on the college campus are outlined. The central responsibility of the ombudsman is to represent the individual, not as an advocate, but as a neutral problem solver. Among the reasons for the creation of the campus ombudsman is a desire to counteract the futility felt by many students in…
Descriptors: Administrative Policy, Change Agents, Change Strategies, Grievance Procedures
