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Grievance Procedures2
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NASPA Journal1
Personnel and Guidance Journal1
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Drew, Joseph W.2
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The Effectiveness of an Ombudsman
Peer reviewed Peer reviewed
Drew, Joseph W. – Personnel and Guidance Journal, 1973
In this article the author, himself a full-time ombudsman at a large urban college, attempts to correct some prevailing misconceptions about the office and indicate the source of an ombudsman's effectiveness. (Author)
Descriptors: Grievance Procedures, Ombudsmen, Student College Relationship, Student Needs
The Ombudsman: An Unnecessary Extra to the Dean of Students?
Peer reviewed Peer reviewed
Drew, Joseph W. – NASPA Journal, 1973
The thesis presented in this paper is that the ombudsman is not an unnecessary extra to the Dean of Students. (Author)
Descriptors: Ancillary Services, College Administration, Deans, Deans of Students