Descriptor
| Ombudsmen | 2 |
| Volunteers | 2 |
| Certification | 1 |
| Learning Activities | 1 |
| Long Term Care | 1 |
| Nursing Homes | 1 |
| Older Adults | 1 |
| Orientation | 1 |
| Outcomes of Education | 1 |
| Participant Satisfaction | 1 |
| Self Efficacy | 1 |
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Source
| Educational Gerontology | 2 |
Author
| Eckert, John M. | 1 |
| Keith, Pat M. | 1 |
Publication Type
| Journal Articles | 2 |
| Reports - Research | 2 |
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Peer reviewedKeith, Pat M. – Educational Gerontology, 2000
A survey of 754 older adults serving as ombudsmen in nursing facilities found that formal education and follow-up training enhanced efficacy. Negative initial training was the most important influence on diminished efficacy. Those with higher efficacy and more positive initial training expressed less worry. (SK)
Descriptors: Learning Activities, Nursing Homes, Older Adults, Ombudsmen
Peer reviewedEckert, John M.; And Others – Educational Gerontology, 1993
Seventeen participants completed training as certified ombudsperson volunteers (COVs) for residents of long-term care facilities. Training was effective in increasing their knowledge, and participants were generally satisfied with its content, utility, and format. (SK)
Descriptors: Certification, Long Term Care, Ombudsmen, Orientation
