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Grievance Procedures	2
Ombudsmen	2
Arbitration	1
College Administration	1
Conflict Resolution	1
Employer Employee Relationship	1
Foreign Countries	1
Organizational Change	1
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Journal of Research and…

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Cameron, Jan	1
Dupuis, Ann	1
Holden, James A.	1
Keating, Wm. Thomas	1

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Journal Articles	1
Reports - Descriptive	1

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Hawaii	1
New Zealand	1

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The Campus Ombudsman: A Vehicle for Change?

Peer reviewed

Keating, Wm. Thomas; Holden, James A. – Journal of Research and Development in Education, 1972

Article focuses attention on the experiences of the Ombudsman at Sacramento State College, Sacramento, California. (CB)

Descriptors: College Administration, Grievance Procedures, Ombudsmen, Organizational Change

The Introduction of School Mediation to New Zealand.

Peer reviewed

Cameron, Jan; Dupuis, Ann – Journal of Research and Development in Education, 1991

Traces New Zealand's introduction to school mediation, reviewing underlying goals of nonpunitive dispute resolution in the United States and highlighting significant initiatives. The establishment of the Hagley School Mediation Service is described and compared with Hawaii's Dispute Management in the Schools Project. Recommendations for school…

Descriptors: Arbitration, Conflict Resolution, Employer Employee Relationship, Foreign Countries