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Clifford, Earle W. – NASPA J, 1970
Author feels that ombudsman function should properly be performed by dean of students and his staff. If they are not, changes should be made in organization, personnel, and process of school - not by addition of another bureaucrat. (Author/CJ)
Descriptors: Administrator Responsibility, Bureaucracy, Higher Education, Ombudsmen
Norman, Nelson F. – NASPA J, 1970
Local needs must be considered in outlining a job description for campus ombudsman. Given are 10 provisions in addition to some notes on approach. (EK)
Descriptors: Bureaucracy, Campuses, College Environment, Grievance Procedures
Stamatakos, Louis C.; Isachsen, Olaf. – NASPA J, 1970
It is the writers' opinion that for the university ombudsman to be fully functioning, the parameters of his job must be quite similar to those constituted for his Scandinavian counterparts. They propose that although organizationally responsible to the president, he is accountable to the total university community. (Author)
Descriptors: Bureaucracy, Change Agents, College Environment, Comparative Analysis