This research focuses on identifying successful approaches used by university ombuds offices to enact change regarding dispute resolution options within their academic institute. The field of Ombuds has grown steadily in North America since the 1970s and is widely used by private industry, academia, and government organizations to deploy…

The ombudsman, often defined as a kind of inspector general, is usually empowered to: (1) investigate in confidence, without restraint, either upon receipt of a complaint or on the ombudsman's initiative; (2) recommend to any official appropriate review of the facts; and (3) publicize findings or publicly criticize malfeasance. Various…

Author feels that most of the problems between administration, faculty, and students could be solved easily by a revival of the medieval rector adapted and modified into the role of a modern university ombudsman. (GB)

A discussion of ombudsmen in Australian universities looks at their role, relevant legislation, problems arising from the limited powers of the position, and the initiation and investigation of complaints. (MSE)

Ireland has recently achieved its own landmark with the appointment of its first Ombudsman for Children, Ms. Emily Logan. The Ombudsman was signed into her office by the President on 18 December 2003 for a term of 6 years pursuant to the Ombudsman for Children Act 2002 (the 2002 Act). One of the purposes of the office of Ombudsman is the…

Using the Minnesota corrections ombudsman as an example, this article discusses the role of an ombudsman, how credibility is established and implications for ombudsman programs in general. (EJT)

Many people in our society turn to courts for the resolution of every problem. By delegating to judges the authority to declare our legal rights we diminish our individual and collective liberties. This trend of legalism can have important consequences for school administrators. Rather than resist or evade the law, school officials can obviate…