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Cook, Alice H. – 1970
This report of the Ombudsman at Cornell University discusses: the composition of the staff; the volume of work; the sources of the complaints (the office serves the whole University community); the classification of complaints by subject, and source of complaints by College or Agency; the procedures used in handling the complaints; the types of…
Descriptors: Conflict Resolution, Grievance Procedures, Higher Education, Ombudsmen
Rowland, Howard Ray – 1969
The purposes of the study were: (1) to define the campus Ombudsman; (2) to review the circumstances leading to his appearance on the academic scene, (3) to describe his activities, and (4) to analyze the effects of his activities. Campus Ombudsmen were interviewed at six institutions including: the University of California at Berkeley, Columbia…
Descriptors: Grievance Procedures, Higher Education, Ombudsmen, Problem Solving
London, Herbert – J Higher Educ, 1970
Descriptors: Counseling, Faculty Advisers, Grievance Procedures, Higher Education
Rust, James – 1969
After briefly reviewing the history and characteristics of the office of the Ombudsman, the author discusses the establishment of that office at Michigan State University. The functions of the Ombudsman, who is to be appointed by the President from among the senior faculty are to establish procedures for receiving requests, complaints, and…
Descriptors: College Students, Grievance Procedures, Higher Education, Ombudsmen
Mundinger, Donald C. – Liberal Educ, 1969
Descriptors: Administrative Policy, Conflict Resolution, Grievance Procedures, Investigations
Norman, Nelson F.
This report by the campus ombudsman at San Diego State College discusses in the preface some ways of approaching the position and the elements to be included in prospective job descriptions. The report begins with a description of the kind of person needed for such a position, how to establish the office and choose the man, the type of office…
Descriptors: College Students, Conflict Resolution, Grievance Procedures, Higher Education
White, J. Benton – 1968
The office of Ombudsman at San Jose State College was created as a response to a series of demonstrations by the black community protesting discrimination experienced on and around campus. The Ombudsman was to "search out and facilitate the removal of discrimination of the basis of race, creed, or national origin" wherever it occurred.…
Descriptors: Black Students, Conflict Resolution, Grievance Procedures, Higher Education
Carbajal, Gil – American Vocational Journal, 1973
The project is an attempt, through vocational education, to educate the disinterested and disadvantaged high school individually prescribed education (identification, diagnosis, prescription, and program modification) and places heavy emphasis on the role of student ombudsman or advocate. (AG)
Descriptors: Dropout Prevention, Educational Attitudes, Educational Counseling, Educational Strategies
Rowland, Howard Ray – Todays Educ, 1969
Descriptors: College Students, Counseling, Faculty Advisers, Grievance Procedures
Cleland, Charles L. – 1978
The problems brought to the Ombudsman Office at the University of Tennessee, Knoxville, are considered. Many of the questions brought to the Ombudsman Office concern grades and grading practices, but nonacademic problems are also questioned. Many of the problems are the result of misinformation having been given to the student. Patronizing or rude…
Descriptors: Case Studies, College Students, Grading, Grievance Procedures
Rowland, Howard Ray – Educ Rec, 1969
Descriptors: Adjustment (to Environment), Communication (Thought Transfer), Counselor Role, Grievance Procedures