This study sought to identify organizations within the Chicago, Illinois, area having in-house secretarial training programs and to report the training requirements for nontechnical skills for secretarial personnel. The findings and conclusions of the study were based on an analysis of responses from 42 business organizations within the Chicago…

This report describes an application of the Instructional Systems Design (ISD) process to a product knowledge training project for Spectrum Healthcare Solutions, Inc., including the steps and substeps in the phases of analysis, design, development, implementation, and evaluation. The training project was designed to address the need for increased…

A study was conducted to obtain information about the involvement of the private sector in creating literacy programs for employees. Specifically, it examined the extent to which selected Fortune 500 companies were involved in literacy training and the extent to which materials and methods used were relevant to specific job tasks. An analysis of…

A thesis project was conducted to design, develop, implement, and evaluate a job aid used by shipping department employees in a dental laboratory. The job aid was developed in preference to training to solve the organization's performance problem. Task analysis was performed to identify the shipping clerks' duties. These tasks were stated in the…

The case study reported in this thesis describes the first year of a new Extension agent's employment, as reported by the author-employee. The study includes a review of literature relating to induction training programs and to experiential learning. The case study is presented as a means of incorporating the experiences of a new Extension…

A project was conducted to analyze, design, develop, implement, and evaluate an instructional unit intended to improve the diagnostic skills of operating personnel in responding to abnormal and emergency conditions at the High Flux Beam Reactor at Brookhaven National Laboratory. Research was conducted on the occurrence of emergencies at similar…

A brief discussion of the development of a handbook to be used as a training aid by student assistants in the reference room of a university library and a review of the literature on such training introduce a handbook which was developed at Mankato State University. Designed to provide both informational sections and programed exercises to aid new…

A Performance-Based Training (PBT) Qualification Guide/Checklist was developed that would enable a trainee to attain the skills, knowledge, and attitude required to operate the High Flux Beam Reactor at Brookhaven National Laboratory. Design of this guide/checklist was based on the Instructional System Design Model. The needs analysis identified…