This report describes the JobLink workplace literacy program conducted for employees of nine companies in Costa Mesa, California. The introduction provides background and describes the problem: one-third of the 2,870 workers had inadequate language and literacy skills. The next six chapters describe the problem, solutions, tasks, challenges, and…

This guide is designed to help program developers establish a literacy program geared to specific occupations. It uses examples from English second-language literacy education for the hotel housekeeper. The guide consists of seven sections addressing the following aspects of program development: getting started and overall planning; selecting a…

The Workplace Literacy System Project (WLS) prepared interactive CD-ROM discs containing about 50 hours of instruction and drill in basic skills presented within the context of the textile/apparel manufacturing industry. The project was conducted at a Sara Lee knit products plant in North Carolina. During the project, literacy task analyses were…