Discussion of the information services offered by American university libraries begins with historical background. Topics related to contemporary reference service are then covered, including goals and priorities; fees; management; measurement; unobtrusive testing; reference personnel; and the online revolution. The future impacts of changing…

Three articles discuss the issue of the mediator's role in the library of the electronic age. Topics addressed include computer-assisted instruction; online catalogs; computer networks; professional identity; reference service and bibliographic instruction; CD-ROMs; online systems; personal home microcomputers; Internet and list servers;…