The purpose of this guide is to help computer network users get over the hurdle of new technologies. Every Internet user is different, but most network activities depend on the mastery of three basic skills: using electronic mail (e-mail) to communicate with other Internet users; logging in to remote computers with a service called Telnet, and…

Discusses the development of electronic libraries at Cornell University's (New York) Mann Library and elsewhere and presents an overview of changes in services and staff responsibilities needed to address user needs. Sidebar articles discuss Internet access to government information; changing staff roles; geographic information systems; the Mann…

The development of information technologies such as public access catalogs and online databases has greatly enhanced access to information. The lack of automation in the area of document delivery, however, has created a large disparity between the speed with which citations are found and the provision of primary documents. This imbalance can…