Discusses four kinds of computerized access tools: online catalogs; computerized reference; online database searching; and compact disks and read only memory (CD-ROM). Examines how these technologies are changing research. Suggests how research instruction in advanced writing courses can be refocused to include the new technologies. (RS)

This bibliography lists 371 selected citations to materials on CD-ROM technology and its applications. The first section includes journal articles subdivided by topical areas: (1) General; (2) Online Public Access Catalogs; (3) MEDLINE; (4) Bibliographies/Directories; (5) Hardware/Software; (6) Cost/Economics; (7) Databases; (8) Publishing; (9)…

Discussion of the information services offered by American university libraries begins with historical background. Topics related to contemporary reference service are then covered, including goals and priorities; fees; management; measurement; unobtrusive testing; reference personnel; and the online revolution. The future impacts of changing…

A survey of 83 academic public service librarians to ascertain the extent to which they were aware of, involved in, or affected by retrospective conversion projects found that the role of public service librarians in such projects is limited. A need for improved communication between public and technical services librarians is indicated. (13…

Description of the way in which some essential features of pathfinders have been incorporated in the online library catalog at Lehigh University discusses factors involved in record design, provides examples of records used with a GEAC Integrated Library System, and suggests several ways of implementing pathfinder records online. (CDD)

Discusses the current status and potential for automated library reference services in the areas of community information systems, online catalogs, remote online reference services, and telephone reference services. Several models of the reference procedure which might be used in developing expert systems are examined. (19 references) (CLB)

Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)

Five brief papers explore the issues of "ownership" and proprietary interest in the online catalog, relationships between technical services and public services in the design and management of the catalog, and opportunities presented by the new technologies to alter ways of working together. (CLB)

Argues that reference services will not only survive changes brought about by new technologies, but will be improved and enhanced as a result. Examples given include online public access catalogs, automated record-keeping operations, CD-ROM as an information storage medium, the continuing need for intermediaries in online searching, and copyright…

Question Master (QM) is a decision-support system automating some more routine, fact-type reference questions encountered by guiding librarians through a set of clarifying questions before recommending appropriate print or electronic resource from WorldCat, the OCLC (Online Computer Library Center) Online Union Catalog. This study found that the…

The role of academic reference librarians is taking new shape with the continuous development of library technologies. In addition to their traditional bibliographical, academic, and personal competencies, librarians also have to possess technological expertise in order to gain access to automated library processes both for themselves, and for…

Eleven articles discuss the response of library users and personnel to automation. Topics covered include computerized reference services, online public access catalogs, paraprofessional staff perceptions of technology, organizational and managerial impacts of automation, workshops on new technology, gender differences in motivation to manage and…

Discusses results of interviews with reference librarians that were conducted to investigate the effects of electronic reference options such as CD-ROM and OPACs (Online Public Access Catalogs). The work environment is described; changes in library instruction are considered; and the changing nature of reference work is discussed, including users'…

A survey of school media centers in Minnesota elementary and secondary schools was undertaken to determine the extent of the progress they have made towards meeting the Information Power guidelines for automation. Two hundred schools were selected to receive an eight-page questionnaire, and 57% responded. The results show that Minnesota library…

Surveys the current state of computer applications in six areas of library work: circulation control; descriptive cataloging; catalog maintenance and production; reference services; acquisitions; and serials control. Motives for automation are discussed, and examples of representative vendors, products, and services are given. (15 references) (LRW)